Dasar Penghantaran
Versi 1.0 · Kemas kini terakhir: 5 Oktober 2026
MotionVideo ialah perkhidmatan digital. Kami tidak menghantar sebarang barang fizikal, dan tiada caj penghantaran.
1. Penghantaran Kredit
- Kredit dimasukkan ke akaun anda secara automatik sebaik sahaja CHIP mengesahkan pembayaran, biasanya dalam masa beberapa saat.
- Baki dan sejarah kredit anda boleh dilihat di halaman Kredit.
- Jika kredit tidak masuk dalam masa 1 jam selepas pembayaran berjaya, hubungi kami dan kami akan menyemaknya dengan CHIP.
2. Penghantaran Video
- Video dihasilkan selepas anda menekan Generate, dan biasanya siap dalam masa 2 hingga 12 minit, bergantung pada panjang video dan giliran semasa.
- Video yang siap dihantar ke akaun anda, di halaman My prompts. Anda boleh menontonnya di sana dan memuat turunnya sebagai fail MP4.
- Kami tidak menghantar video melalui e-mel, pos atau medium fizikal.
- Video kekal dalam akaun anda sehingga anda memadamnya atau akaun anda ditutup. Kami menyarankan anda memuat turun salinan untuk simpanan sendiri.
3. Kelewatan atau Kegagalan
Jika video gagal dihasilkan, kredit dikembalikan secara automatik, seperti yang dinyatakan dalam Dasar Bayaran Balik. Jika video mengambil masa jauh lebih lama daripada biasa, hubungi kami.
4. Hubungi Kami
AZBAHRI TECHNOLOGIES ENTERPRISE
201903129388 (002968468-T)
E-20-11, Residensi Pandanmas 2
Kg Pandan, 55100
WP Kuala Lumpur
E-mel: me@azbahri.my
Shipping Policy
Version 1.0 · Last updated: 5 October 2026
MotionVideo is a digital service. We do not ship any physical goods, and there are no shipping charges.
1. Delivery of Credits
- Credits are added to your account automatically as soon as CHIP confirms your payment, usually within seconds.
- Your balance and credit history are on the Credits page.
- If your credits have not arrived within 1 hour of a successful payment, contact us and we will check with CHIP.
2. Delivery of Videos
- A video is made after you press Generate, and is usually ready in 2 to 12 minutes, depending on its length and the current queue.
- Finished videos are delivered to your account, under My prompts. You can watch them there and download them as MP4 files.
- We do not send videos by email, post or on physical media.
- Videos stay in your account until you delete them or your account is closed. We suggest downloading a copy to keep.
3. Delays or Failures
If a video fails, its credits are returned automatically, as set out in the Refund Policy. If a video takes much longer than usual, contact us.
4. Contact Us
AZBAHRI TECHNOLOGIES ENTERPRISE
201903129388 (002968468-T)
E-20-11, Residensi Pandanmas 2
Kg Pandan, 55100
WP Kuala Lumpur
Email: me@azbahri.my